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General Sales Questions
Server & File Info
Front Page
CGI Programs
E Mail
MailScanner
Domains/DNS
SiteBuilder
E Commerce
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Front Page Info
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Do you support FrontPage?
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Yes we do support FrontPage. You must have the FrontPage program on your computer to use it.
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How do I activate my FrontPage extensions?
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You can activate or deactivate FrontPage extensions through your cPanel.
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Will using FTP corrupt my FrontPage Extensions?
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Microsoft does not recommend you use any FTP program when FrontPage extensions are installed.
However, you can use FTP to a certain extent: You can download/upload log files, scripts, zip
files, and change permission on scripts with problems. There is a possibility that FrontPage
extensions can be corrupted if you upload/download HTML files with FTP.. Do NOT edit or FTP
the ".htaccess" files, any "*_vti" directories or any other FrontPage extensions. It will
corrupt your extensions.
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Can I use cgi-scripts when FrontPage extensions are installed?
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You can use cgi-scripts with FrontPage, but this will be at your own risk. This is considered
a non-standard FrontPage site - this implementation is not recommended or supported by Microsoft.
If you choose to have FrontPage Extensions and use cgi, you must do so with caution and at
your own risk. You will see a "cgi-bin" in your home directory when your account was setup.
You can upload your scripts there.
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Can you help me with FrontPage problems?
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We will make sure FrontPage extensions are properly installed for your account. Please note,
however, that we do not provide technical support for FrontPage. Microsoft requires that they
provide support for their software, and having developed it, they have a thorough knowledge of
how it works and any known bugs in the program. We therefore ask that all questions regarding
the use of FrontPage be addressed directly towards Microsoft. You will find that they have
extensive online tutorials and help, as well as toll-free technical support for the program.
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How do I prevent FrontPage from uploading several large files that are already on the server?
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There's a simple way to make sure files do NOT get uploaded when using the Publish command.
1) If you're in the Page view, choose View > Folders to go to the Folder view.
2) Locate the file you do not want published.
3) Click the file with the right mouse button. A menu will pop up. Choose Properties, then click
on the Workgroup tab.
4) Click the "Exclude this file when publishing the rest of the Web" check box (so it is checked).
5) Click OK. This file will no longer be uploaded the next time you publish the web.
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Where can I get help with FrontPage?
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If you are having any problems, please contact us and we will assist in getting you help.
Microsoft of course can support you with a fee.
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